Configure Karix

PrerequisitesEnsure you have access to your Karix dashboard and have the API key for your Karix account.

Configure Karix as an RCS Connector (Service Provider)

Perform the following steps to configure Karix as a connector:

On the left navigation menu in the MoEngage UI, go to Settings > Channels > SMS/RCS > Sender configuration.

On the RCS tab, click + Add RCS Sender.

Click the Karix tile.

On the Sender Details page, add the following details:

Field	Description
Mark as default	Turn this toggle on to mark the sender as the default sender for the service provider being configured. If marked as default, this sender will be used to send all RCS campaigns from MoEngage unless you select a different sender while creating the campaign.
Sender type	Select the sender type. The available options are: Promotional : Select this option when you are using the sender to send information about your brand, promote deals, or engage with users. Transactional : Select this option when you are using the sender to send alerts about transactions, security information, or any information that can be classified as transactional in nature. OTP : Select this option when you are using the sender to send OTPs.
Sender Name	Enter the name of the sender. This field identifies the readable sender name that can be used while creating a campaign or alert.
Sender ID	Enter the sender ID. This is the RCS agent/bot ID RBM uses to send RCS messages to users.
Authorization	This is the bearer token used for authorization. You can get this token from the Karix team.

Click Save to save this sender configuration.

Incoming Messages & Delivery callback URL: Copy this URL from the MoEngage UI and email it to the Karix team to configure it.

Introduction