> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-limits-data.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Use the Delete API Through a Connector Campaign to Delete Multiple User Profiles?

> Delete multiple user profiles in MoEngage without developer help. Use the Delete API via a connector campaign with a custom user segment to bulk remove.

You can use the Delete API through a connector campaign to delete multiple user profiles without requiring a development or IT team.

## Instructions

Perform the following steps:

1. **Create a custom segment:**
   * Identify all users you want to delete from MoEngage and create a custom segment for them.
2. **Set up a connector campaign:**
   * Create a **One-Time Custom Connector campaign**.
     <img src="https://mintcdn.com/moengage-docs-limits-data/4O8N1hzqmt6Khmst/images/moengage_bb31ce.png?fit=max&auto=format&n=4O8N1hzqmt6Khmst&q=85&s=7c347aac7c40f7c260bdb38f688301dc" alt="custom connector.png" width="640" height="360" data-path="images/moengage_bb31ce.png" />
   * Select the custom segment created as the Audience for this campaign
     <img src="https://mintcdn.com/moengage-docs-limits-data/Z4vDsK-Q43ZJiuwS/images/moengage_2869f1.png?fit=max&auto=format&n=Z4vDsK-Q43ZJiuwS&q=85&s=5c5a059846510be8a5201dc94c272f46" alt="user audience.png" width="640" height="359" data-path="images/moengage_2869f1.png" />
3. **Configure the API request:**
   * In the Step 2 **Content** page, add the API information in a POST call with appropriate headers and key-value pairs.
     <img src="https://mintcdn.com/moengage-docs-limits-data/SGJa-QFCSezWUbyr/images/moengage_7f0908.png?fit=max&auto=format&n=SGJa-QFCSezWUbyr&q=85&s=5678eb9a5c497a7999dddb7c86a82d72" alt="content api.png" width="1024" height="580" data-path="images/moengage_7f0908.png" />
   * Use the following keys and values:
     * Key: identity\_type ; Value: customer\_id
     * Key: identity\_value; Value: Use @ to personalize the ID dynamically for this key.
     * Refer to the [sample cURL request for the Delete API](https://www.moengage.com/docs/api/user/delete-users).
       <img src="https://mintcdn.com/moengage-docs-limits-data/wHERo6KiEFy2jMYN/images/moengage_bff7dc.png?fit=max&auto=format&n=wHERo6KiEFy2jMYN&q=85&s=0e57cd344e923b1ab0f43ae1a5bf4493" alt="key value.png" width="1280" height="254" data-path="images/moengage_bff7dc.png" />
4. **Set delivery control:**
   * To avoid request failures, set the request limit in delivery control to 4,000 requests per minute.
5. **Publish the campaign:**
   * Publish the campaign to delete all users in the specified custom segment.

<Info>
  * This method does not apply to deleting anonymous user profiles.
  * Please contact your MoEngage Customer Success Manager (CSM) or the Support team to request the deletion of user profiles.
</Info>